Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about an order, need product advice, or just want to say hello — our team is here to help.

Email Us

support@oakvalegarden.com

We respond to all emails within 24 hours, Monday through Friday.

Response Times

Our support team is available Monday – Friday, 9am – 5pm EST. We aim to respond to every message within one business day.

Order Issues

If you have a question about an existing order, please include your order number in your message so we can help you as quickly as possible.

Returns & Refunds

Please review our Refund Policy before reaching out. Most issues are resolved within 24–48 hours.