Shipping Policy

We want your garden essentials to arrive quickly and safely. Here's everything you need to know about how we ship.

Processing Time

Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery Times

Standard delivery typically takes 7–14 business days depending on your location. You'll receive a tracking number by email once your order ships.

Free Shipping

We offer free standard shipping on all orders over $50. Orders under $50 will have a small shipping fee calculated at checkout.

Tracking Your Order

Once your order ships, you'll receive a tracking email. Please allow 24–48 hours for tracking information to update in the carrier's system.

Shipping Locations

We currently ship within the United States. We do not ship to P.O. boxes or military addresses at this time.

Delays

While we always aim to meet estimated delivery times, delays can occasionally occur due to carrier issues or high demand periods. If your order is significantly delayed, please reach out and we'll investigate right away.

Questions?

Contact us at support@oakvalegarden.com with your order number and we'll be happy to help.